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Our Commitment to Socially Responsible Actions and Investments

Socially responsible investing means reliable, safe, secure, and accessible products and services. It means providing vital capabilities, community support, and a foundation for growth. Our local workforces deliver these values every day through their contributions, and we’re proud to enable enterprise-class digital connectivity and reliability in these historically underserved markets.

Making a Positive Difference Through Social Responsibility

Our commitment to social responsibility is evident in the life-enriching connectivity we help provide to our customers and their communities.

As an example, for remote and rural markets such as the Navajo Nation, our services enable telecommunications connectivity to the home, a first experience for some of these Americans. In light of our actions as the COVID-19 pandemic took hold we were honored by the Federal Communication Commission for "Digital Opportunity Equity Recognition" (DOER) for our work with the Navajo Nation. This honor recognizes work to close the digital divide in communities without access to affordable, reliable broadband. The work was conducted by our subsidiary, the Navajo Tribal Utility Authority.

Ahead of and through crises such as the COVID Pandemic: providing critical, reliable communication infrastructure that connects our customers to the resources to thrive
Learn more on how we engaged to help with crisis support such as the COVID pandemic and post-hurricane relief.

Partnering with local government and institutions to develop tomorrow's leaders, engineers and inventors
Read our stories on the children education programs we are involved in from elementary through high school in locations such as the Navajo Nation, Bermuda and US Virgin Islands.

Promoting behavioral and social change and investing in the health and sustainability of our communities
Read our stories on how we helped bring Telemedicine to the Navajo Nation and brought connectivity to a remote mining town in Guyana.

 

Our People Are Truly the Backbone
of Their Communities

Our employees deliver vital communications services that support growth and opportunity. The local workforces in the communities we serve represent the diversity and values on which our business model is built. Every day, our more than 2,000 employees provide trusted and useful solutions to our customers while building a culture that is inclusive and rewarding for everyone, helping make ATN a great place to work.

Driving Customer Success
Through Service Excellence

We define our culture as Driving Customer Success Through Service Excellence. It is based on six foundational values:

  • Communication
  • Transparency
  • Collaboration
  • Respect
  • Accoutability
  • Fun

Compensation and Benefits

ATN's comprehensive benefits plan includes competitive base pay, incentives for eligible employees, a focus on wellness, and a robust retirement plan for the financial security of our employees. Benefits for union-represented employees are governed by the applicable collective bargaining agreements, and benefits for employees, vary by jurisdiction.

We provide high-quality comprehensive medical, dental, vision, life insurance and disability coverage to our employees. In addition, we provide valuable benefits such as Paid Leave, Education Assistance and Professional Development.

We also provide mental health and emotional wellness programs, including an Employee Assistance Program (EAP), which is free and available 24 hours a day, 365 days a year. The EAP provides professional assistance for child and eldercare services, adoption assistance, access to mental health and substance abuse help, and support for financial challenges and stress management.

Our annual employee engagement survey provides employees with the opportunity to share confidential feedback on what's working well and what we can improve to better support our teams. Our focus areas for engagement include the skills development, manager performance, and diversity. Anonymous, aggregated results are shared with employees, and the results are used to drive our long-term action plans for how we can continue to better our work culture.

ATN International and our subsidiaries are working hard to improve the way technology is used in the diverse communities we serve. We believe having management and staff that are as diverse as the communities in which they operate is crucial to our success and to our ability to have a positive impact on those communities.

We celebrate different perspectives and backgrounds because we believe they help us to have a stronger, more creative, and more successful workplace.

ATN Hosts First-Ever Virtual Women's Retreat!

ATN and its global subsidiaries held their first-ever Women's Retreat with over 300 attendees. The purpose of the retreat was to connect on our similarities while leveraging and celebrating the diversity of the attendees.

Topics included:

  • Work and Life Balance
  • Building Up Women Around You and;
  • Presenting Yourself on Social Media

Participants and panelists connected on topics including finding your voice, navigating your career, potential gender-biased pay discrepancies, and mentorship.

Our esteemed panelists included: Geraldine Pitt, CEO of Viya, Mary Mabey, SVP & General Counsel of ATN, Vicki Steele, CFO of One Communications, Jennifer Matarangas-Kin, Vice President Public Relations/Govt. Affairs of Viya and Bobita Ram, General Manager, Mobile Money of GTT.

ATN believes in respect for human rights as a foundational principle. We believe that all human beings are born free and equal in dignity and rights. As an international telecommunications service provider, strive to respect and promote human rights in all of the markets in which we do business. We have developed this Human and Labor Rights Policy (this “Policy”) to set forth the guiding principles of ATN’s approach to human rights. This Policy is guided by the international human rights principals encompassed by The International Bill of Human Rights and the International Labor Organization’s 1998 Declaration on Fundamental Principles and Rights at Work. This Policy applies to ATN and all entities that we own or in which we hold a majority interest.

Our corporate culture establishes standards whereby we do not tolerate violations of basic human rights of life, liberty, and security. We do not condone any inhumane treatment, particularly sexual harassment, sexual abuse, verbal abuse, mental or physical coercion, corporal punishment, forced labor, child labor, human trafficking, or slavery.

With respect to our employee base, we embrace a respectful and diverse culture. ATN respects our employees’ human rights and does not tolerate discrimination on the basis of race, color, religion, sex, age, national origin, disability or any other factor prohibited by law.

ATN prohibits the use of all forms of forced labor, including prison labor, indentured labor, bonded labor, military labor, modern forms of slavery and any form of human trafficking. We also prohibit child labor, including the hiring of individuals that are under 18 years of age for positions in which hazardous work is required.

In all of our relationships (as an employer, service provider, business partner and general corporate citizen) we strive to establish a culture that respects and promotes human rights at a fundamental level. In addition, we expect all of our employees and business partners to uphold the same principles and ideals embodied in this Policy, as well as our Business Practice & Ethics and Vendors & Suppliers policies. We strongly urge all of our business partners to adopt similar policies within their own businesses.

ATN historically provides telecommunications services to the traditionally unserved or underserved areas of its markets. Enabling our users to communicate and to access and exchange information is a fundamental component of the freedom of expression and association. We are therefore particularly committed to providing access to high speed internet services in rural communities in order to bridge the rural digital divide. Finally, as a sizeable portion of our business is derived on the Navajo Nation, ATN is committed to respecting all indigenous and tribal peoples’ human rights and we abide by the principles of the International Labor Organization’s Indigenous and Tribal Peoples Convention, 1989 (No. 169).

ATN International is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed based on their individual qualifications for a position. Under no circumstances will ATN International discriminate against qualified persons based on race, color, religion, sexual orientation, national origin, age, disability, genetic information, gender or gender identity or expression, veteran status, or any other basis applicable under law.

All employees have the right to be treated with dignity and respect. ATN International supports an employee's right to work in an environment free from any form of harassment or discrimination. ATN will not tolerate any type of harassment or discrimination against any employee by co-workers, management, customers or vendors against any customer by an employee. Harassment or discrimination based on race, color, religion, sexual orientation, national origin, age, disability, genetic information, gender or gender identity or expression, veteran status, or any status protected by applicable law is strictly prohbited.

Safeguarding customers’ personal information is extremely important. We do not sell, rent or disclose personally identifiable information to any third party for any reason that is not directly related to providing products and services, except as required by applicable law or unless our privacy policy specifically permits it. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect customer information offline. Only ATN International associates who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

ATN International uses Google Analytics to anonymously track users as they traverse our websites. This is for the purposes of optimizing the website to better suit our customers and to measure the effectiveness of our search engine optimization and online advertising, but customers can opt out of advertisements at any time.

Supplier Engagement

We regularly work with strategic supply chain partners through our various companies, who uphold sustainable and quality practices. Our partners, both in materials and services procurement are committed to maintaining reputations of responsible, corporate citizens in the diverse communities we serve.

Our partners comply with all environmental regulations and other requirements, and continually improve their environmental processes and prevention of pollution.

Sustainability Compliance Standards

Environmental compliance standards require our suppliers to comply with environmental laws and regulations, including, but not limited to, those related to:

  • the protection of natural resources, wildlife, and wetlands
  • contaminents in the air, soil, or water
  • the management and disposal of hazardous materials
  • recycling

 

Our suppliers are expected to conduct business with integrity and mutual respect, and to uphold the highest standards of ethics. We reserve the right to review and/or audit our supplier's compliance with our supplier ethics standards, which may include requests for supporting documentation. Violations may result in termination of the business relationship.

Sustainability Practices

Our supplier partnerships encompass many areas of environmental, social, and governance (ESG) considerations, including the following:

  • Sustainable business practices
  • IT asset disposition programs, including recycling and data security & erasure
  • Sell back programs on various equipment
  • Donations of used equipment to charitable causes
  • A focus on growing a diverse supply base